TFL Issue Incorrect fines over car number plate ULEZ
Reg Plates ArticleTFL Issue Incorrect fines over car number plate ULEZ
Unjust Ulez Fines Leave Motorists Frustrated
Two motorists have been wrongly fined for driving in London's Ultra-Low Emission Zone (Ulez) after their car registration plates were cloned. Despite providing evidence that their vehicles were not in the capital at the time of the alleged offenses, they have been forced to battle with Transport for London (TfL) to get the fines overturned.
C and FC from London received parking and speeding fines, which they promptly contested. However, their auto-pay account with TfL had already been debited by £400 in Ulez penalties. After canceling auto-pay, they were further harassed with a £200 demand from debt collectors. TfL initially refused to accept that the offending car was not theirs, despite clear evidence to the contrary.
AW from Northampton found herself in a similar situation. She received multiple Ulez fines even though she had never driven to London. Photos attached to the fines showed a number plate one digit different to her own. Despite repeated appeals, the fines kept coming, leading her to fear that the situation would never be resolved.
TfL admitted that it had failed to spot a "bolt" in the cloned number plate, causing a D to be mistaken for a B. The agency apologized and placed a marker on the account to prevent further errors. It also finally accepted that C and FC were not liable for the fines and apologized for the distress caused, promising a "full" refund.
These cases highlight the need for TfL to improve its processes for verifying registration plates and issuing fines. The current system is clearly flawed and is causing unnecessary stress and inconvenience for motorists.
Retaining a Registration Number
This process involves getting a retention certificate for your registration number. It lasts for 10 years and costs £80. As with the vehicle to vehicle transfer process, the easiest way to do this is online. You will need the vehicle registration certificate for the vehicle you are transferring the registration number away from. Use this form to complete the details in the online process.
Once complete, you will get an email confirmation. This email will also give you the new registration number for the vehicle. Shortly after this you will receive (by post) a vehicle registration certificate for the vehicle with the new registration number. You will also get the retention certificate for your registration number.
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- DVLA RECOGNISED RESELLER - linked directly from the DVLA website
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