Terms

The terms and conditions apply to all business transactions carried out by Regplates Limited, hereinafter referred to as 'The Company'.
The client or the recipient of the registration mark is referred to as 'The Purchaser'.

It is the sole responsibility of the purchaser to ensure that all the correct details are given to the company's representative at the time of purchase.
The company's representative shall use the standard phonetic alphabet to refer to combinations requested by the purchaser.

In no circumstances shall the company be made responsible for any failed transfers or disappointments. In such cases any payment made shall be refunded, provided that the failure is through no fault of the purchaser. The company's liability is strictly limited to a refund only and no claims for damages, interest on monies paid, interest charges or any other expenses shall be entertained.

PLEASE NOTE: OUR SERVICE BEGINS UPON PAYMENT BEING TAKEN, ONCE YOU HAVE ORDERED A REGISTRATION NUMBER IT CANNOT BE CHANGED OR CANCELLED.

Please note that once a purchase is placed for all registration marks, the registration is deemed to be specifically to the requirements of the purchaser therefore is considered a personalised item, this means under the Consumer Contracts Regulations 2013, if the purchaser does not proceed with the transfer of the registration mark after paying a part / full payment or fails to supply the documentation required by DVLA for transfer then no part of the payment is refundable as the service period commences immediately. Ordered numbers cannot be refunded or exchanged. Upon receipt of an order the purchaser is agreeing to give us their informed consent to waive their 14 day cooling off period.

The purchaser agrees to submit the recipient vehicle documents as requested by the company within two weeks, unless otherwise arranged and documented within our system. Any part payment made is non-refundable unless the transfer fails through no fault of the purchaser. Balance is due in full within 14 days of purchase.

We accept no responsibility for delays caused by the postal system, electronic mail, the Department of Transport, the DVLA, any unforeseen circumstances or any failure or delay on the part of the donor or the recipient vehicles. Whilst every attempt is made to ensure the fastest possible transfer, the company cannot guarantee any specific time period for the entire transfer. In the unlikely event of the donor vehicle failing to meet the requirements of the Department of Transport, a full refund shall be given to the purchaser.

This agreement is not subject to cancellation.

All prices given exclude the Department of Transport transfer fee and VAT in some Instances, unless otherwise specified in writing. In the event that Regplates are compelled to assign the mark in the first instance to one of their own vehicles prior to retention, the maximum transfer time allowed shall be extended for a  further 28 days. You may pay the part payment by credit or debit card, cheque, bank transfer or by bankers draft. Balances due are payable by debit card, bank transfer, cheque or bankers draft only.

If payment is not honoured within 30 days from the date of purchase, Regplates reserve the right to pursue the purchaser for the payment of the balance in full. The date of purchase is indicated by the date on which the part payment was first taken. In the event that the client fails to honour the purchase, Regplates reserve the right to pursue for 'loss of earnings'. We reserve the right to take the balance payment from the payement card used if the balance is not paid within the 14 day period. The rights to the registration do not pass over to the buyer until payment has been made in full.

Actual number plates are the purchaser's own responsibility. The purchaser should not have plates manufactured or displayed until they have received the new tax disc and the transfer has been completed. Any plates not manufactured to the British Specification are displayed at the purchaser's own risk.

A vehicle registration mark cannot be held prior to receiving payment, The Company operates on a strict first come, first served basis.

No verbal conditions or guarantees expressed or implied shall have effect on these Terms and Conditions unless written and initiated by one of the Directors of the company.

Any requests made by the purchaser to cancel the agreement should be made in writing and sent recorded delivery within 5 days of the date of purchase. However, it is the sole discretion of the company to act upon any proceedings that may arise in connection with this agreement.

The recipient vehicle must be licensed and of a testable type.

Please ensure that you are happy with your choice of registration number as it cannot be exchanged or refunded after being purchased.

The purchaser agrees to be bound to the terms and conditions as set out by the DVLA and the Department of Transport in addition to those as set out by the company.

The company shall reserve the right to terminate this agreement at any time, prior to the transfer being completed.  Should this right be exercised by the company then any payments made by the purchaser to the company shall be refunded in full.

In the event that the purchaser fails to respond to Regplates correspondence with regards to the pending lapse of any form of certificate, Regplates reserve the right to apply for extension, assume ownership of the mark and consider the purchase void.  In such circumstances the failure to complete shall be the responsibility of the purchaser and no refund shall be made.

Any subsequent transfers with regard to the number purchased are the sole responsibility of the purchaser.

When The Copmany purchases a plate from a private individual or Company, full payment will be released upon completion of transfer and receipt of documentation from the DVLA. If the seller withdraws from the sale once a buyer is found, Regplates Limited will invoice the seller for loss of commission.

THE FOLLOWING APPLY  IN ADDITION WITH REGARD TO DVLA REGISTRATIONS:

Registration numbers must be assigned berofe the expiry date of the certificate.  If the mark is not assigned within this period and you are not applying for an extension to the period, the right shall lapse. The purchase price shall not be refunded neither shall any compensation be offered or given.

The name of the person or company in whose name the vehicle is to be registered shall be the nominee.

When a mark is being purchased directly from the Government or from The DVLA on behalf of the purchaser, the full sum shall always be payable to Regplates prior to the mark being secured. In the event of the purchase being unsuccessful, the purchaser shall receive a full refund provided  that such failure is through no fault of the client.

Renewal of certificates is charged at the DVLA standard current rate plus a £25 administration fee. It is the responsibility of the purchaser to make sure certificates are kept in date and renewals must be applied for no later than 30 days in advance of the expiry date printed on the certificate. The rights to a mark held on certificate that is not renewed in time will be lost and Regplates will not be held liable in any case.

Complaints Procedure

Please address all complaints in writing to:

The Company Secretary, Regplates, Beech Lawn Offices, Woodfield Lane, Hessle, HU13 0EW.

 

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