The terms and conditions apply to
all business transactions carried out by Regplates, hereinafter
referred to as 'The Company'.
The client
or the recipient of the registration mark is
referred to as 'The Purchaser'.
It is the sole responsibility of the purchaser to ensure
that all the correct details are given to the company's representative at
the time of purchase.
The company's representative shall use the
standard phonetic alphabet to refer to combinations requested by the
purchaser.
In no circumstances shall the company be made responsible
for any failed transfers or disappointments. In such cases any payment
made shall be refunded, provided that the failure is through no fault
of the purchaser. The company's liability is strictly limited to a refund
only and no claims for damages, interest on monies paid, interest charges
or any other expenses shall be entertained.
The purchaser agrees to submit the recipient vehicle
documents as requested by the company within two weeks, unless otherwise
arranged and documented within our system. Any part payment made is
non-refundable unless the transfer fails through no fault of the
purchaser. Balance is due in full within 14 days of purchase.
We accept no responsibility for delays caused by the
postal system, electronic mail, the Department of Transport, the DVLA, any
unforeseen circumstances or any failure or delay on the part of the
donor or the recipient vehicles. Whilst every attempt is made to ensure
the fastest possible transfer, the company cannot guarantee any
specific time period for the entire transfer. In the unlikely event of the
donor vehicle failing to meet the requirements of the Department of
Transport, a full refund shall be given to the purchaser.
This
agreement is not subject to cancellation. Any refunds made or agreed are
at the sole discretion of the company.
All prices given exclude the Department of Transport
transfer fee and VAT in some Instances, unless otherwise specified in
writing. Where a registration mark is to be assigned to a vehicle kept in
Northern Ireland there may be an additional transfer charge. In the event
that Regplates are compelled to assign the mark in the first
instance to one of their own vehicles prior to retention, the maximum
transfer time allowed shall be extended for a further 28 days. You
may pay the remainder of the outstanding purchase amount by credit card,
although Regplates may charge an additional 2.5% handling charge
for this. Debit cards such as Switch do not incur an additional handling
charge.
If payment is not honoured within 30 days from the date
of purchase, Regplates reserve the right to re-release the
number for sale without further notice or refund of part payment to the
purchaser. The date of purchase is indicated by the date on which the
deposit was first taken. In the event that the client fails to honour
the purchase Regplates reserve the right to pursue for 'loss of
earnings'.
Actual number plates are the purchaser's own
responsibility. The purchaser should not have plates manufactured or
displayed until they have received the new tax disc and the transfer has
been completed. Any plates not manufactured to the British Specification
are displayed at the purchaser's own risk.
A vehicle registration mark cannot be held prior to
receiving payment, The Company operates on a strict first come, first
served basis.
No verbal conditions or guarantees expressed or implied
shall have effect on these Terms and Conditions unless written and
initiated by one of the Directors of the company.
Any requests made by the purchaser to cancel the
agreement should be made in writing and sent recorded delivery within 5
days of the date of purchase. However, it is the sole discretion of the
company to act upon any proceedings that may arise in connection with this
agreement.
The recipient vehicle must be licensed and of a testable
type.
Please ensure that you are happy with your choice of
registration number as it cannot be exchanged or refunded after being
purchased.
The purchaser agrees to be bound to the terms and
conditions as set out by the DVLA and the Department of Transport in
addition to those as set out by the company.
The company shall reserve the right to terminate this
agreement at any time, prior to the transfer being completed. Should
this right be exercised by the company then any payments made by the
purchaser to the company shall be refunded in full.
In the event that the purchaser fails to respond to Regplates correspondence with regards to the pending lapse of any form
of certificate, Regplates reserve the right to apply for
extension, assume ownership of the mark and consider the purchase
void. In such circumstances the failure to complete shall be the
responsibility of the purchaser and no refund shall be made.
Any subsequent transfers with regard to the number
purchased are the sole responsibility of the purchaser.
THE FOLLOWING APPLY IN ADDITION WITH REGARD TO DVLA
REGISTRATIONS:
Registration numbers must be assigned within 12 months of
purchase to a vehicle in the name specified as the nominee. If the
mark is not assigned within this period and you are not applying for an
extension (of 12 months) to the period, the right shall lapse. The
purchase price shall not be refunded neither shall any compensation be offered or given.
The name of the person or company in whose name the
vehicle is to be registered shall be the nominee. These details can be
added to or changed later for a further fee.
When a mark is being purchased directly from the
Government or from The DVLA on behalf of the purchaser, the full sum shall
always be payable to Regplates prior to the mark being
secured. In the event of the purchase being unsuccessful, the purchaser
shall receive a full refund provided that such failure is through
no fault of the client.
Renewal of certificates is charged at the DVLA standard rate (currently £25) plus a £25 administration fee.
Complaints Procedure
Please address all complaints in writing to:
The Company Secretary, Regplates, PO BOX 123, Hessle, HU13 0YJ.
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